Frequently Asked Questions
Everything you need to know about your outdoor change robe.
How do I choose the right size dryrobe®?
Our robes are designed to be oversized to allow room for changing inside. We recommend choosing based on your height rather than your build, as the width is intentionally generous.
Is the dryrobe® waterproof or just water-resistant?
The dryrobe® Advance features a high-performance waterproof and windproof outer shell with a 10,000mm waterproof rating, treated with BIONIC-FINISH® ECO water repellent.
How should I wash and care for my dryrobe®?
Machine wash inside out at 30°C using a non-bio detergent. Do not use fabric softener, do not tumble dry, and avoid heat sources to preserve the waterproof coating.
What is your return policy?
We offer a 30-day return window for all items in original, unused condition with tags attached. Please use our online returns portal to generate your shipping label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs requirements.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Clearpay in eligible regions.